Which is a key feature of Telehealth services?

A key feature of Telehealth services is that they provide remote clinical services and consultations using telecommunications technology. This allows healthcare providers to reach patients from a distance, facilitating access to medical advice, diagnosis, and ongoing treatment without the need for patients to travel to a healthcare facility. Telehealth utilizes various technologies, including video conferencing, mobile apps, and secure messaging systems, to connect providers and patients, making healthcare more accessible, especially in rural or underserved areas.

The other options describe features that do not accurately represent Telehealth. Guarantees of in-person follow-ups may not be feasible or necessary in Telehealth, as many consultations can be effectively handled online or via phone. Limiting Telehealth to emergency situations misrepresents its purpose, as it is designed for a wide range of healthcare needs beyond just emergencies. Furthermore, restricting Telehealth to phone consultations ignores the variety of digital communication methods available, including video calls and messaging, which enhance the experience and effectiveness of Telehealth services.